Shipping Policy
📦 Order Processing & Delivery Timeline
We’re committed to delivering your order promptly and reliably.
Order Handling Time: 1–2 business days (Monday to Friday)
Transit Time: 4–5 business days (Monday to Friday)
Order Cut-Off Time: 4:00 PM EST (GMT -05:00)
✅ Total estimated time from order to delivery: 5–7 business days
đźšš Shipping Carriers
We partner with trusted U.S. shipping providers to ensure safe and timely delivery:
USPS
UPS
DHL
OSM Worldwide
The specific carrier used will depend on your location and the type of item shipped.
đź’˛ Free Shipping
We offer 100% FREE standard shipping on all orders within the United States.
No minimum purchase required
No hidden fees or extra charges for standard delivery
🔍 Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly via the carrier’s website. If you do not receive a tracking number within 3 business days of placing your order, please contact us.
🏠Address Accuracy & Changes
Please ensure your shipping address is complete and correct at checkout.
Address changes can only be made before an order has shipped
Once your package is in transit, we are unable to update the delivery address
Contact: support@glacierwear.store as soon as possible for urgent requests
âť— Incorrect Address or Failed Delivery
If an incorrect or incomplete address results in delivery failure:
The package will be returned to our facility
You may be responsible for reshipping costs
We recommend double-checking your address before finalizing your order
❌ Order Cancellations
Orders may be canceled prior to dispatch by emailing customer service. If the order has already shipped, please refer to our Return & Refund Policy for assistance.
📦 Damaged Items in Transit
If your order arrives damaged:
Please refuse delivery if possible and notify us immediately
If already delivered, contact us with photos of the damaged package and items
We will guide you through the process of resolving the issue, including a replacement or refund if applicable.
📬 Contact Us
For any questions regarding your order or shipping status, please reach out:
GlacierWear Customer Support
Trade Name:Â Glacierwear
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
Business Number: +1 (307) 225-2878
Business Mail: support@glacierwear.store
Business Address:Â 30 North Gould Street, Sheridan Wyoming 82801, United States
Â
