Frequently Asked Questions (FAQs)
Have questions? We’ve got answers. Below is a comprehensive list of the most common questions our customers ask about GlacierWear, our products, and services.
🚚 How long does delivery take?
Order Handling Time: 1–2 business days (Monday to Friday)
Transit Time: 4–5 business days (Monday to Friday)
Order Cut-Off Time: 4:00 PM EST (GMT -05:00)
Total estimated time from order to delivery: 5–7 business days
💲 Is shipping free?
Yes! We offer 100% FREE standard shipping on all orders shipped within the United States.
🌍 Do you ship internationally?
Currently, we only ship within the United States. We’re working on expanding to other regions soon!
About Our Handbags
At GlacierWear, we believe a handbag is more than just an accessory — it’s a reflection of your style, confidence, and personality. That’s why we offer a carefully curated collection of premium-quality handbags designed for everyday elegance and lasting durability.
Each handbag is crafted with attention to detail, combining modern design, functionality, and high-quality materials. Whether you’re looking for a classic tote, a sleek shoulder bag, or a statement piece, our selection suits every mood and moment.
✨ Why Choose Our Handbags?
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✔️ Stylish Designs – From timeless to trendy, we offer versatile styles for every occasion.
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✔️ Quality Craftsmanship – Durable stitching, premium zippers, and fine materials.
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✔️ Affordable Luxury – High-end looks without the high price tag.
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✔️ Spacious & Practical – Designed with real-life use in mind – multiple pockets, strong straps, and secure closures.
🔍 Where can I track my order?
Once your package is shipped, you will receive an email with a tracking number and a link to track your package in real-time.
🧾 Will I receive an order confirmation?
Yes. You will receive a confirmation email immediately after placing your order, and another email once your order has been shipped.
🏠 Can I change my shipping address after placing an order?
If your order hasn’t been shipped yet, we can help you change the address. Contact us as soon as possible at support@glacierwear.store. Once your order is in transit, changes cannot be made.
❌ How can I cancel my order?
You may cancel your order any time before it ships. Once it’s been shipped, cancellations are no longer possible, but you may initiate a return upon delivery. Refer to our Return & Refund Policy.
🔁 What is your return and refund policy?
We accept returns within 30 days of delivery. To initiate a return, contact our support team at support@glacierwear.store with your order number.
💳 What payment methods do you accept?
Currently we only accept Paypal.
🛍️ How do I choose the right size?
We follow standard U.S. sizing. Each product page includes a detailed size chart to help you choose the best fit. If you’re still unsure, feel free to reach out to our customer service for guidance.
🎁 Can I send an item as a gift?
Yes! We do not include pricing information inside packages. You can ship your order directly to the recipient by entering their address at checkout.
📦 What should I do if I receive a damaged or incorrect item?
Please email us at support@glacierwear.store within 48 hours of delivery, along with photos of the issue. We will resolve it as quickly as possible by sending a replacement or issuing a refund.
🕐 Can I place an order now and ship it later?
Currently, we do not offer delayed shipping options. All orders are processed and shipped promptly to ensure timely delivery.
💬 Still have questions?
We’re happy to help! 📧
Trade Name: Glacierwear
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
Business Number: +1 (307) 225-2878
Business Mail: support@glacierwear.store
Business Address: 30 North Gould Street, Sheridan Wyoming 82801, United States
